Legal

Terms of Service

Plain terms for using AG AgentReady's website diagnostics.

Who you are contracting with

AG AgentReady is owned and operated by Lee Stephens ("we", "us"), trading as AG AgentReady. By accessing or continuing to use AG AgentReady, or by purchasing a report, you agree to these terms and enter into an agreement with Lee Stephens.

You confirm that you are of legal age to enter into this agreement and, where you use the service on behalf of an organisation, that you have authority to bind that organisation.

The service

AG AgentReady reads publicly accessible pages of a website you submit and produces a diagnostic report: scores and findings, plus recommendations and a downloadable PDF in the paid report. It is an automated analysis tool, not professional advice.

We grant you a limited, non-exclusive, non-transferable right to use the service and the reports you purchase for your own business purposes.

Acceptable use

Only submit websites you own or are authorised to analyse. You must not use AG AgentReady to probe systems you have no right to test. We refuse addresses that resolve to private or internal networks.

You must not use the service unlawfully or fraudulently, send spam, infringe anyone's intellectual property, interfere with the security or integrity of the service (including malware, probing, scraping or circumventing technical limits), reverse engineer it, or resell or redistribute reports as your own product.

Intellectual property

Lee Stephens retains all ownership and intellectual property rights in AG AgentReady, including the software, scoring methodology, check registry, documentation, report templates and branding. Nothing in these terms transfers any of those rights to you.

You retain rights in the website content you submit and in your own business information. You grant us a limited licence to read, process and store that content solely to produce and maintain your report and, in anonymised aggregate form, to publish benchmarks as described in our Privacy Policy.

Service level

The service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, timely or error-free operation, and to the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

Accuracy and limitations

Findings are generated from what our scan can read at the time it runs. Pages that block automated access, render entirely in the browser, or change after the scan may produce incomplete or inaccurate results. Scores are relative indicators, not guarantees of ranking, traffic or revenue.

You are responsible for reviewing recommendations before acting on them, and for any changes you make to your website.

Payments and our reseller

The Complete Agent Readiness Report is a one-time purchase in US dollars. There is no subscription and nothing recurs. Access is unlocked for the specific report you paid for once payment is confirmed.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, currency, tax, invoicing, cancellation and refund mechanics are governed by Paddle's Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms.

Refunds

We offer a 30-day money-back guarantee on report purchases. Refund requests are handled by Paddle at paddle.net. See our Refund Policy at /refunds for the full details.

Report links

Report links are unguessable but unauthenticated: anyone holding the link can view the report. Keep your link private. We may remove reports that were generated abusively.

Suspension and termination

We may suspend or terminate your access to AG AgentReady, in whole or in part, and remove reports, where there is a material breach of these terms, non-payment or a reversed payment, a security or fraud risk, or repeated or serious violations of the acceptable use rules above.

Where practical we will give notice and an opportunity to fix the problem first. On termination, your right to use the service ends immediately; you may request a copy of your report data within 30 days, after which it may be deleted.

Liability

To the extent permitted by law, our aggregate liability arising from your use of AG AgentReady is limited to the amount you paid for the report in question in the 12 months before the claim. We are not liable for indirect, consequential or special losses, including loss of profits, data or goodwill.

Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

Indemnity

You will indemnify us against claims arising from the content or websites you submit, your unlawful use of the service, or your breach of these terms.

Governing law and changes

These terms are governed by the laws of the jurisdiction in which Lee Stephens is established, and disputes are subject to the courts of that jurisdiction, without limiting any mandatory consumer rights you have locally.

We may update these terms as the product develops. Continued use after an update means you accept the revised terms.