Legal

Refund Policy

A 30-day money-back guarantee on every AG AgentReady purchase, processed by Paddle.

30-day money-back guarantee

AG AgentReady is operated by Lee Stephens. If you are not satisfied with a purchase — a Full Audit, a Fix Plan or any other one-time report purchase — you may request a full refund within 30 days of your order date.

You do not need to justify a change of mind within that window. We may decline repeated refund requests where there are clear signs of abuse of the service.

How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles all refunds and returns.

To request a refund, visit paddle.net and enter the email address you used at checkout, or contact us at support@agagentready.com with your report link or order reference and we will pass the request to Paddle on your behalf.

How refunds are processed

Approved refunds are returned by Paddle to the original payment method. Timing depends on your bank or card issuer, and typically takes 5–10 business days to appear.

Once a purchase is refunded, paid access to the corresponding report (including recommendations and PDF download) is withdrawn.

Billing questions and duplicate charges

If you were charged twice, charged an unexpected amount, or the report failed to deliver, contact us or Paddle at paddle.net and we will correct it. Paddle also provides invoices, receipts and tax documentation for every order.